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#badservice.

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Never — never never never mess around with someone who’ll be handling your food.  It’s like flirting with the wife of a hitman.

bad service

After a long day at work last Thursday, me and an officemate decided to have drinks and some food at this grille over at Greenbelt.  (Nope, I won’t mention the restaurant’s name again, for as it would turn out, I’m quite Google-able.)

We liked this place because they serve the cheapest local beers in Greenbelt and they have killer Tapsilog.  We sat outside, where we could smoke, just two tables away from the main entrance, and where the outside staff would be able to see us.

Even before the menu hit the table, I tell the waitress to put us up for 2 orders of Tapsilog — then left my friend to order the drinks, because I had to go the men’s room.

30 minutes and two glasses of undrank-drinks later, I motion for the waitress, who’d been busy taking pictures for the big group next to us to follow up the order.  She didn’t see me.  I make a bigger motion with my hands — a different waitress comes out.  We tell her to follow up on the orders.  After two minutes, she comes back and mentions that the order HASN’T BEEN PLACED.

We ask for the bill instead, and the waitress goes back inside for a few minutes, and then back out, telling us that the two orders of Tapsilog were being cooked, and it would take 15 more minutes.  Fan-tas-tic.

My friend gets fed up and just leaves a couple bills on the table for the drinks, not minding the change for it — we’ve been hungry and looking forward to the Tapsilog for almost an hour then — and the waitress who initially approached us runs to our direction — telling us that the food is being cooked, and she CORRECTS us that we didn’t place the order.

This really set both me and my friend off — when she was about to give us the menu, the first thing she heard me say was “2 orders of Tapsilog,” and it looks like she’d been busy accommodating the other tables nearby — why not our table?

To quote Scarface, “So I’m the bad guy?”  Is it really our fault if the waitress didn’t punch in the order?  Had we waited for the food, I would doubt it’s spit-less-ness too, because for that night, me and my friend were probably already marked as “the bad guys.”

I wouldn’t mind so much if the place was packed to the walls — but it was a Thursday night, and a rainy one at that — and we were just two tables from the entrance!

***

I ended up having a McGangBang instead — and then we went to this other, BETTER (and the one we frequent more often when we’re not in the mood for Tapsilog) place for a drink — delicious dark Czech beers, and waitresses constantly-roaming around the restaurant, eager to ask you what you’re in need of, should you shoot them a look.

And I really liked the Tapsilog from that other place too.

***

Were we in the wrong?  Was there a lesson in this story?  Have any bad service experiences?  Share your opinions/stories in the comments below!  :D

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